CEBA Frequently Asked Questions
Please contact us at 1.877.378.8728 for your CEBA loan outstanding balance.
CEBA loan payments cannot be made online through online banking. To make a payment, please visit a teller at your nearest Servus branch, or call the Member Contact Centre at 1.877.378.8728.
To find out how you can pay off your CEBA loan please visit your nearest Servus branch, or contact us at 1.877.378.8728
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No, you don't need to repay your entire amount. If you are eligible for forgiveness, you only need to repay the outstanding balance of the loan MINUS the amount eligible to be forgiven.
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For more details please visit the Govt. of Canada's CEBA FAQs.
Servus members received communication from Servus in November 2023 confirming their loan forgiveness eligibility. If you're unsure or have questions about your forgiveness eligibility, please contact the CEBA Call Centre directly at 1.888.324.4201.
You can find detailed information about various aspects of the CEBA program on the Govt. of Canada's CEBA FAQs. Alternatively, you can visit a Servus branch, or call the Member Contact Centre at 1.877.378.8728.